As we continue to monitor Coronavirus (COVID-19) developments closely, the health and well-being of our employees, customers, and their employees is of utmost importance to us.
As a critical partner to your business, we also understand that eliminating any impact this health event could have on our service to our clients is imperative. We are keenly focused on our preparedness efforts to maintain a safe work environment for our employees and to sustain our business operations – while executing with urgency to support you, our customers.
Security, safety and well-being are integral to our services, business processes and infrastructure. We have a robust, global, integrated Crisis Management Program in place to keep our operations running smoothly so that we can provide you with the best possible service. As such, we have activated, as part of the Health and Saftey Program, our Pandemic Response Plan, which includes:
Naizak Facilities staffed by Naizak personnel have moved to restricted access [to all outside visitors] and limited onsite staff critical personnel, with home back-up to increase social distancing.
We will continue to monitor this fluid situation and will shift workloads, as necessary, to ensure essential services remain operable. Naizak has demonstrated unwavering support to our customers in past emergency situations, and in dealing with the present circumstances, we will continue to be resolute about delivering uninterrupted services to all our customers.
As always, we thank you for your business. Please do not hesitate to reach out to your account manager for any assistance you may need. If you have additional questions regarding our Business Continuity Program, please contact us at HealthAndSafety@naizak.com.