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We are a customer-driven, local services organization with a deliberate policy to invest in people of high caliber and specialization. A large part of that investment is in training nationals and allowing them to participate in our economy.

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Founded in 1980, Quantum is the leading global storage company specializing in backup, recovery and archive solutions. Customers’ data protection and retention challenges are complex and rapidly evolving, and the need for a category expert is essential to success. Because all of Quantum’s resources are dedicated to backup, recovery and archive, the company offers the focused expertise, customer-driven innovation and platform independence that storage generalists, such as system OEMs and primary storage providers, cannot match. This combination helps customers solve data protection and retention issues more easily, effectively and securely. In addition, unlike start-ups that offer point products or technologies, Quantum has the global scale and scope to support a worldwide customer base, along with a comprehensive portfolio of systems, software, devices and services.

Industry Leadership
Quantum became the largest independent supplier of backup, recovery and archive solutions when it acquired Advanced Digital Information Corporation (ADIC) in August 2006. Quantum offers the industry’s broadest range of backup, recovery and archive solutions, providing performance and value across a wide range of industry sectors. The company has the most comprehensive portfolio of disk-based backup and de-duplication/replication solutions, is the #1 provider of tape automation, and is a long-standing leader in tape drives and media. In addition, Quantum’s data management software is an industry-leading technology for shared workflow and intelligent archiving in high-performance, long-term storage environments. The company’s service offerings include a complete range of coverage options to provide the right level of support for the widest possible range of IT environments.

The “GO-TO” company for backup, recovery and archive solutions

Quantum’s broad range of products meets the storage needs of organizations of all sizes, from Global 2000 enterprises to small businesses and remote offices. In addition, Quantum has developed solutions specifically tailored to meet the needs of government agencies, media and entertainment companies, educational institutions, science and engineering firms, and financial services corporations.
Quantum has the global scale and proven track record to provide a comprehensive portfolio of solutions for securely storing, managing, protecting, replicating and recovering business-critical data. The company’s award-winning disk, tape, media and software solutions deliver data integrity and availability along with superior value and support from a world-class sales and service organization.



Worldwide Service and Support

Quantum designs its systems for the highest level of serviceability and offers global support in 180 countries, with more than 350 strategic stocking facilities worldwide to ensure prompt and effective resolution of any issues.

The company offers a wide range of StorageCare™ Services, including support and product integration services. Value-added service capabilities such as StorageCare Guardian, iPlatform™ and iLayer™ enable Quantum to intelligently and proactively monitor the health of Quantum systems over the Internet using intelligent diagnostics data to remotely service the equipment if issues arise. These solutions reduce management time, improve the overall reliability of the backup process and allow faster resolution time for customers. Quantum’s service and support programs have received numerous accolades, including the NorthFace Scoreboard award from Omega Management Group, and the Service & Support Professional Association’s STAR Award for Best Practices. Quantum is also an active member of TSANet.

In addition to professional services and solutions, Quantum delivers several support resources via its website, including a knowledgebase an online training curriculum for customers and partners, warranty information, software and documentation downloads and compatibility guides.

Contact Information-Product Link/URL:
www.quantum.com

 

Naizak Services Centers
Office hours
+966 800 122 2800
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800 122 2900
+971 4 391 6314
24/7 Naizak Support Center
Email: NSC@naizak.com